Sing-a-long-a BT Protest Song
Okay, pick a well-known tune – I’d say 'Don’t think twice, it’s all right' would be a good one - and share my pain by joining me in a karaoke protest to BT. Deep breath and here we go:-
Well, it ain’t no use me staring at my Home Hub
at lights that wink and flash.
And it ain’t no use me calling up BT ‘cos
they only want me for my cash.
When I tell them there’s a problem with their outside line,
they read their scripts and tell me everything’s just fine.
But when a hard rain falls it happens every time.
Listen twice, please, I’m right!
So, after many, many hours of my precious time being wasted trying to impress on a distant call centre that it doesn’t matter how many times I switch my router on and off, the outside line (as we know from last year) is f*cked, they finally agree that the problem requires a real live engineer. Hoo-berludy-ray!
The engineer arrives, (truly, I’m grateful) runs a test, fits an Okey-Cokey 2009 which he says will make the whole system run more efficiently and everything goes into meltdown, including his laptop. He tweaks a few more wires, runs another test and picks up what he feels is a blip some 300 yards away. Ah, that would be the same blip, the same junction box that the previous engineer picked up last year. The one that fills with water whenever we get torrential rain...
Image is 'Wales - Coast' by Tom Tomos